Delivery

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Delivery

Delivery


- Free standard delivery.


- Vast majority of items posted within 1 working day*.


- Professionally packaged for safe delivery.


- Delivery tracking numbers provided.



Despatch Time


Our goal is for your order to be delivered to you as quickly and securely as possible and we aim to despatch all orders from our on-site UK warehouse within one working day. Some items come to us from our UK importer and for these items we despatch within two working days.


Once your order is despatched we will email you to confirm and the email will provide your delivery tracking details.


* working days are Monday to Friday.


Delivery Address


We will post to whatever address you provide us with. You can choose your desired address either on the checkout/payment page or the paypal payment page.


Choose Delivery Upgrades At Checkout


Delivery Method Description
Standard 3-4 Days
free!
Royal Mail 48 or Parcelforce 48.
Delivery estimate is 3-4 working days after despatch.
Tracked 48
£1.99
Tracked Delivery, SMS + email updates.
Delivery estimate 2 working days after despatch.
Tracked 24
£2.49
Tracked Delivery with SMS and email updates.
Delivery estimate 1 working day after despatch.
Special Delivery 1pm
£6.99
Tracked delivery, SMS + email updates, guaranteed.
Delivery before 1pm next working day after despatch.

Special Delivery 9am
£14.99
Tracked delivery, SMS + email updates, guaranteed.
Delivery before 9am next working day after despatch.
Express 24
£2.99
Tracked delivery, SMS + email updates, guaranteed.
Delivery (8am - 6pm) next working day after despatch.
Express 24 AM
£6.99
Tracked delivery, SMS + email updates, guaranteed.
Morning delivery (8am - 12pm) next working day after despatch.
Express 24 PM
£6.99
Tracked delivery, SMS + email updates, guaranteed.
Afternoon delivery (12pm - 6pm) next working day after despatch.


Need your order in a hurry?!

Please purchase your item, choose your desired delivery upgrade and we will do the rest as we always give priority for orders placed from our website. Alternately please call us on 01621 851988 or email us to make us aware of your requirements so we can do our best for you.


Delivery Tracking


Most orders despatched have a tracking number, especially the delivery upgrade services. The tracking number will be provided to you in the despatch email once your order has left our warehouse.


To track your delivery please click on either the Royal Mail or the Parcelforce logo displayed below and follow the instructions shown.

Royal Mail Parcelforce

Non-Delivery and Return To Sender


If you have not received your order within the estimated time frame, we advise you to track delivery online for the latest information or to contact your local delivery office.


If an order is returned to us (Return To Sender) for reasons beyond our control i.e. undeliverable then we will cancel and refund the order as per Return To Sender policy. The customer will receive email notification of this and can place a new order if required.


IMPORTANT NOTICE FOR CUSTOMERS CHOOSING TO PAY VIA PAYPAL


- We can only despatch orders to the delivery address stated in the paypal payment.

- Should you wish for the order to be delivered to a different address you have the option to add/remove/edit a delivery address at anytime from within your paypal account and also at the final stages of the paypal payment.

- Should we receive a request to ship to a delivery address which differs from that on the paypal payment we will notify you, cancel and refund the original payment and ask you to make a new payment with the correct delivery address chosen.

- Please appreciate that the above requirements form part of the paypal terms and conditions to ensure both customer and merchant protection.



For information about local delivery please Click Here